Contact Terre du Terroir

We are here to help! Whether you have a question about an order, need product advice, or simply want to share your love of nature with us — we would love to hear from you.

Get in Touch

Please use the form below or reach us directly by email. We aim to respond to all inquiries within 1–2 business days.

Customer Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)
  • Saturday – Sunday: Closed

Order Issues

If your order arrived damaged, is missing items, or you need to initiate a return, please include your order number in your message and we will assist you promptly. For full details, please see our Return & Refund Policy.

We appreciate your patience and look forward to connecting with you.